Frequently Asked Questions
Everything you need to know about your Toytexx shopping experience.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products safe for children?
Safety is our priority. All Toytexx products undergo rigorous testing and meet or exceed international safety standards, including ASTM and CE certifications.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, Toytexx ships to over 50 countries worldwide. Shipping costs and delivery times for international orders are calculated at checkout based on the destination.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.